East Baton Rouge Parish Library

Quick Fixes to Attain Excellent Customer Service., with Jeff Toister

Label
Quick Fixes to Attain Excellent Customer Service., with Jeff Toister
Language
eng
Characteristic
videorecording
Main title
Quick Fixes to Attain Excellent Customer Service.
Responsibility statement
with Jeff Toister
Runtime
33
Summary
Discover simple solutions to instantly improve customer serviceWhether it's an individual employee or an entire team that is underperforming, there are often simple solutions that will instantly improve customer service. Unfortunately, many managers don't know where to look. In this short course, expert Jeff Toister provides step-by-step instructions for solving many common customer service problems, including chronic complaints, slow service, or low first contact resolution. The course reveals tools to quickly find and fix these problems before they get out of hand
Technique
live action

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