Leading a Customer-Centric Culture., with Jeff Toister
Type
Label
Leading a Customer-Centric Culture., with Jeff Toister
Language
eng
Characteristic
videorecording
Main title
Leading a Customer-Centric Culture.
Responsibility statement
with Jeff Toister
Runtime
36
Summary
Discover how to get your employees obsessed with customer service. Create a customer-centric culture that keeps the customer experience at top of mindWhat do great companies have in common? They have a customer-centric culture that makes employees obsessed with the customer experience. Discover how to get your team excited about customer service, with these practical tips from expert Jeff Toister. Jeff explains how to create a vision that gets everyone on the same page, engage employees, and be the customer service champion your company needs. The concepts apply whether you lead a small team, a department, or an entire organization
Technique
live action
Contributor
Creator
Speaker
Incoming Resources
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Outgoing Resources
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