East Baton Rouge Parish Library

The Manager's pocket guide to documenting employee performance, Terry L. Fitzwater

eng

no index present

non fiction

The Manager's pocket guide to documenting employee performance

dictionaries

1650307448

Terry L. Fitzwater

This step-by-step guide will help you document and change unwanted work behaviors before they become issues leading to termination. It is presented in a format that is easy to understand and apply. The guide presents specific measures for accurate performance documentation that will protect your organization against discharge litigation. Includes information on: A four-step progressive discipline process and how to apply it; Clarifying gaps in execution vs. gaps in knowledge; Self-discipline through PEP (Performance Enhancement Plan); Clarifying position expectations to meet expected deliverables; Behavior modification through corrective, not punitive action; Development of a coaching leadership style; Performance process to isolate factors for improvement; A process for documenting performance issues; A look at the legal framework surrounding discipline; Pitfalls of the discipline process and how to avoid them

Cover -- TOC36;Table of Contents -- Foreword -- Preface -- Introduction -- The Purpose of the Guidebook -- How to Use the Guidebook -- Worksheet58; Employer Audit to Assess Liability -- CH36;146; The Essential Definitions -- Discipline -- Discussion -- Documentation -- Coaching -- Worksheet58; The Managers Coaching Self45;Profile -- Due Process -- Employment at Will -- CH36;246; Discipline58; The Basics -- Recognizing the Need for Discipline -- Utilizing a Four45;Step Process -- Exercise58; The Case of John Wasastar -- Working Through the Phases of Discipline -- Providing Quality Feedback -- CH36;346; Administering Discipline58; The Rules -- Disciplinary Ground Rules -- The Ground Rules as Legal Safeguards -- CH36;446; The Performance Counseling Session -- The Purpose of the Session -- Session Preparation44; Format44; and Follow45;Up -- Handling Feedback and Reactions to Feedback -- Gaining Commitment to Change -- Form58; Performance Enhancement Plan -- CH36;546; Documentation -- Documenting Discipline58; Your Primary Goal -- Options58; Letter Format or Action Form -- Sample58; Disciplinary Action Form58; Simplified -- The Letter Format -- The Disciplinary Action Form -- Sample58; Disciplinary Action Form58; Detailed -- The Effective Use of Language -- Exercise58; Disciplinary Action Form -- CH36;646; Termination58; Procedure and Documentation -- Performance45;Related Termination -- Immediate Termination -- Pitfalls and Pratfalls of Termination -- CH36;746; Specific Problems and Solutions -- Absenteeism and Tardiness -- Physical Acts of Violence58; Fighting -- Harassment -- The Best Solution58; People First -- Appendices -- Appendix A58; A Ready Reference -- Appendix B58; Optional Exercises -- IDX36;Index -- About the Author -- Last Page

Documenting employee performance