East Baton Rouge Parish Library

How to Get Great Customer Service., with Jeff Toister

Label
How to Get Great Customer Service., with Jeff Toister
Language
eng
Characteristic
videorecording
Main title
How to Get Great Customer Service.
Responsibility statement
with Jeff Toister
Runtime
29
Summary
Learn the secrets to consistently get great customer serviceGreat customer service often comes down to an interaction between two people: the employee and the customer. By becoming the type of customer who employees will go out of their way to serve, you can consistently get better service. And as you learn to get great service, you can also develop valuable skills to help you serve your own customers at a higher level. In this course, Jeff Toister reveals the essential skills you need to get great customer service. Discover how to develop rapport, go the extra mile to increase the likelihood of having a memorable service experience, and be part of the solution
Technique
live action

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