The exchange, a bold and proven approach to resolving workplace conflict, Steven Dinkin, Barbara Filner, Lisa Maxwell
Type
Label
The exchange, a bold and proven approach to resolving workplace conflict, Steven Dinkin, Barbara Filner, Lisa Maxwell
Language
eng
Bibliography note
Includes index
Illustrations
illustrations
Index
index present
Literary form
non fiction
Main title
The exchange
Nature of contents
dictionaries
Oclc number
1796014263
Responsibility statement
Steven Dinkin, Barbara Filner, Lisa Maxwell
Sub title
a bold and proven approach to resolving workplace conflict
Summary
A Different Approach to Resolving Workplace DisputesWho This Book Is forWhat This Book OffersThe Exchange in BriefStage I: Hold Private MeetingsStage II: Develop an Issue ListStage III: Conduct a Joint MeetingStage IV: Facilitate Problem SolvingWhy This Book Is DifferentWorkplace ChallengesHow the Exchange Works: A Case StudyResolving a Dispute at Smart AlarmsSome Final ThoughtsGetting ReadyStep 1: Assess the SituationStep 2: Clarify Your Interests, Roles, and ResponsibilitiesStep 3: Schedule Private Meetings with the Key People Involved in the ConflictHolding Private MeetingsTask 1 Establish
Table of contents
Front Cover; Contents; The Authors; Acknowledgments; Chapter 1 -- A Different Approach to Resolving Workplace Disputes; Chapter 2 -- How The Exchange Works: A Case Study; Chapter 3 -- Getting Ready; Chapter 4 -- Holding Private Meetings; Chapter 5 -- Developing an Issue List; Chapter 6 -- Stage III: Conducting the Joint Meeting; Chapter 7 -- Problem Solving: Building a Solution Together; Chapter 8 -- Culture, Diversity, and Other Things That Matter; Chapter 9 -- Making the Most of The Exchange in Your Organization; Chapter 10 -- Using The Exchange with the People and Organizations You ServeChapter 11 -- About The Exchange and Its CreatorsBack Cover
resource.variantTitle
Bold and proven approach to resolving workplace conflict