Customer satisfaction is worthless, customer loyalty is priceless, how to make customers love you, keep them coming back and tell everyone they know, by Jeffrey Gitomer
Label
Customer satisfaction is worthless, customer loyalty is priceless, how to make customers love you, keep them coming back and tell everyone they know, by Jeffrey Gitomer
Note
Accompanied by: 24 "action cards" printed on 12 cardstock p. and bound into the back of the volumeIncludes index
Isbn
9780188516739
Lccn
98017427
Physical Description
288 pages, 24 cm
System control number
ocm38765157OCoLC
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