East Baton Rouge Parish Library
Reference services (Libraries)
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http://bibfra.me/vocab/lite/Concept
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Reference services (Libraries)
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Reference services (Libraries)
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Reference services (Libraries)
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Reference and information services, an introduction, Kay Ann Cassell & Uma Hiremath
Introduction to library public services, G. Edward Evans and Thomas L. Carter
Conducting the reference interview, a how-to-do-it manual for librarians, Catherine Sheldrick Ross, Kirsti Nilsen, and Marie L. Radford
Introduction to reference work, William A. Katz
Numeric data services and sources for the general reference librarian, Lynda M. Kellam ; with contribution from Katharin Peter
The embedded librarian, innovative strategies for taking knowledge where it's needed, David Shumaker
Reinventing reference, how libraries deliver value in the age of Google, edited by Katie Elson Anderson and Vibiana Bowman Cvetkovic
The reference interview as a creative art, by Elaine Z. Jennerich and Edward J. Jennerich
Library conversations, reclaiming interpersonal communication theory for understanding professional encounters, Marie L. Radford and Gary P. Radford
Success at the enquiry desk, successful enquiry answering - every time, Tim Buckley Owen
Reference librarianship, notes from the trenches, Charles R. Anderson, Peter Sprenkle
Outgoing Resources
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Reference services (Libraries)
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