East Baton Rouge Parish Library

Insights from remarkable businesspeople

Label
Insights from remarkable businesspeople
Language
eng
Bibliography note
Includes bibliographical references
Index
no index present
Literary Form
non fiction
Main title
Insights from remarkable businesspeople
Nature of contents
dictionariesbibliography
Oclc number
1670428839
Summary
"What it takes to lead your team to greatness! Outstanding leaders tell you how to identify and fix even the biggest problems ... get buy-in that's real ... balance external customers and internal processes ... infuse creativity throughout your organization, and reinvent its future ... get results, not salutes!"--Resource description page
Table Of Contents
Changing a troubled ship's course / D. Michael Abrashoff -- What's the problem with customers? / Fred Wiersema -- Get results, not salutes / D. Michael Abrashoff -- Winning customers with commitment / Gary Hirshberg -- Listen up! / D. Michael Abrashoff -- Clearing the mind for creativity / John Kao -- No company runs itself / Michael F. Golden -- Why I'm (still) buying gold / Dean LeBaron -- How to design a great customer experience / Fred Wiersema -- Oprah (brand) renew / Nancy F. Koehn -- The future is yours to invent / John Kao -- The pull of customers, the push of processes / Jim Champy -- How to rebound from adversity / Glenn E. Mangurian -- What I learned from Peter Drucker / Jim Champy -- What I learned at the Naval Academy / D. Michael Abrashoff -- Lessons of a brand manager / Michael F. Golden -- Never ask anyone to do what you won't do yourself / Edwin D. Fuller
Content
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