East Baton Rouge Parish Library
Customer services + Quality control
Type
http://bibfra.me/vocab/lite/Concept
Label
Customer services + Quality control
Name
Customer services + Quality control
Focus
Customer services + Quality control
Sub focus
Quality control
Customer services
Actions
Share resources
Incoming Resources
Subject of
3
Clued in, how to keep customers coming back again and again, Lewis P. Carbone
Clued In:, How To Keep Customers Coming Back Again and Again, Carbone, Lewis
On great service, a framework for action, Leonard L. Berry
Outgoing Resources
Focus
1
Customer services + Quality control
Sub focus
2
Quality control
Customer services
Link Analysis